Mobile SMS Messaging Privacy Policy

Effective Date: December 1, 2024

SMS Messaging Privacy Policy

Information We Collect

When you opt into our SMS messaging service, we may collect the following personal information:

  • Name, phone number, and email address (if provided)
  • Your consent to receive SMS messages for healthcare-related purposes

How We Use Your Information

Your personal information is used to:

  • Send appointment reminders, billing notifications, and other essential healthcare updates
  • Improve communication between you and Munish Lal MD PC
  • Comply with legal and regulatory obligations, including HIPAA

Data Protection & Sharing

  • Your information is never sold, rented, or shared for third-party marketing purposes.
  • We may share your information only with:
    • Authorized service providers to facilitate healthcare operations
    • Payment processors for billing and transaction purposes
    • Legal authorities when required by law
  • We implement HIPAA-compliant encryption and security measures to safeguard your personal data.

Your Rights & Choices

  • You may opt out of SMS messages at any time by replying STOP.
  • You can request access, corrections, or deletion of your personal information by contacting us at care@munishlalmd.com.
  • If you believe your privacy has been violated, you may file a complaint with the Office for Civil Rights (OCR) at HHS.gov.

Additional Privacy & Compliance Terms

Information Collected

We may collect and store the following information:

  • Name
  • Phone number
  • Email address

Use of Collected Information

Your information is used to provide and enhance our services, including:

  • Appointment reminders
  • Billing and payment processing
  • Customer service and support
  • Other administrative communications

Sharing of Collected Information

Your personal information will only be shared when necessary with:

  • Payment processors for billing and transaction purposes
  • Legal authorities as required by law
  • Service providers and partners who assist in delivering healthcare and administrative services

We do not sell, rent, trade, or disclose personal information to third parties for marketing or promotional purposes.

SMS Messaging Terms

  • You may opt out of SMS messages at any time by replying STOP.
  • For assistance, reply HELP or contact us at care@munishlalmd.com.
  • Message frequency varies based on service needs.
  • Standard message and data rates may apply according to your mobile carrier’s plan.

Privacy and Compliance

  • Your mobile information will not be shared with third parties for marketing or promotional purposes.
  • All policies follow CTIA guidelines (5.2.1) and comply with HIPAA regulations.
  • You may request the removal of your information at any time by contacting us via email or regular mail.

For further details, please review our HIPAA Privacy Policy.