Welcome to Interventional Spine Institute. Under the expert guidance of Dr. Munish Lal, we are dedicated to offering comprehensive telehealth services to ensure you receive quality medical care from the comfort of your home. To enhance the effectiveness of our telehealth offerings, we’ve established a policy aimed at minimizing missed appointments.
Appointment Confirmation & Reminders
Upon scheduling your telehealth consultation, you’ll receive an immediate confirmation along with reminders through email and SMS at strategic times before your appointment. These reminders are set to help you keep track of your upcoming consultation.
Attendance Policy
Our attendance policy is designed to address missed appointments proactively. If an appointment is missed, we will contact you to understand any barriers you encountered and assist you in rescheduling, ensuring your care plan proceeds smoothly. A second missed appointment prompts us to reach out again. Our objective is to identify any ongoing issues and provide solutions, ensuring you can access the medical care you need without unnecessary delays.
At the third missed appointment, specific actions are taken. To offset the costs associated with the allocation of resources for your appointment, a fee will be introduced for the third missed appointment. This fee aims to underscore the importance of keeping scheduled telehealth visits. A temporary restriction on scheduling new appointments may be applied to encourage adherence to scheduled care. This measure is intended to foster a mutual commitment to your health and treatment plan.
Our Commitment to Your Care
This policy is put in place with your health and well-being as our priority. We understand that circumstances arise, but consistent engagement with your healthcare is crucial for effective treatment. Our team is dedicated to supporting you through your telehealth journey.
Need Assistance?
Should you have any questions about this policy or require assistance with managing your telehealth appointments, we encourage you to contact us. Our team is committed to ensuring you have a seamless and effective telehealth experience.
Contact Information:
- Phone: 424.254.3592
- Email: admin@munishlalmd.com
At Interventional Spine Institute with Dr. Munish Lal, your health is our utmost priority. We thank you for your cooperation and look forward to providing you with exceptional care through our telehealth services.
